Return – Refund Policy

Return – Refund Policy

• Note for return:
– Only Wrong or damaged product will be taken back.
– If you recived wrong or damaged product. you have to send unpacking-video compulsory as a proof.(without proff will not accepted)
– The items should be unused and unwashed for hygiene reasons.
– The product should have the original packaging and tags in place.(Items without the original tags will not be accepted)
– Customized products cannot be returned or exchanged.
– Return/Exchange charges may apply on case to case basis.

• Return process:
– We do not have pickup service, you would have to self-ship the product to our office Address.
– For office address, contact us on shivajalofficial@gmail.com or messeage on +919023001070. Our team will contact you 24 hours.

• Refund:
– Refund will be initiated after the product is received and verified by us.
– After verified SHIVAJAL will refund the invoice amount to customer in 24 hours by online payment.
– No refund shall be issued in case the product is not found in its original condition with tags and packaging.

please note :
– Return policy is applicable on all over in india only. International orders will not be accepted for return.
– The return policy of a product can be changed without prior notice.